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SMEPRO ORCHESTRATOR ← Back to Sales Page

Support Center

We're here to help. Choose the best way to reach us below.

All Systems Operational Updated: April 2026
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Email Support
Get a response within 24 hours on business days
support@smeprotech.com
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In-App Chat
Use the Orchestrator agent to get real-time help
Open Orchestrator →
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WarriorPlus
Contact us through your WarriorPlus purchase receipt
WarriorPlus →

Submit a Support Request

We typically respond within 24 hours. For urgent billing issues, reference your WarriorPlus transaction ID.

Frequently Asked Questions

How do I access my Orchestrator account?
After purchasing through WarriorPlus, you'll be redirected to a claim page where you set your password. Then log in at the main app URL with your email and password.
How do I upgrade my plan?
You can upgrade from the WarriorPlus product page. Your existing account will automatically be upgraded to the higher tier once the purchase is processed via IPN.
How do I get a refund?
We offer a 30-day money-back guarantee. Email support@smeprotech.com with your transaction ID, or request a refund directly through your WarriorPlus purchase receipt. See our Refund Policy for details.
Can I use Orchestrator on mobile?
Orchestrator is optimized for desktop browsers but works on tablets and mobile devices with a responsive layout. For the best experience, we recommend a desktop or laptop.
Is my data secure?
Yes. We use encrypted connections (TLS/SSL), bcrypt password hashing, JWT authentication, and your uploaded files are processed in-memory only — they are not permanently stored on our servers. See our Privacy Policy.